We challenge you to find another auto repair facility that Will Make a Claim Like Above And Stand Behind Their Work Like We Do!
Our 11 Step Exclusive Repair Process
We're out to change your mind about what getting your auto serviced should be like. We've got the best auto repair facility in Fairport, NY and the surrounding area, period.
Before we even start working on your auto, we'll listen to what you have to say about what's wrong! Our experience lets us ask questions that help narrow down what may be wrong, even if it's over the phone. It may not be what you think it is, which could end up saving you $$$.
Once you come in for your appointment, we then go to work. Here's how...
1. We write down exactly what you tell us you are experiencing - all the symptoms and details.
2. We then assign the best technician to your particular problem based on their experience.
3. If you're still here, we frequently test drive the auto with you to help pinpoint those noises and problems. We always test drive your auto to see if we can feel, see, or hear what you do.
4. Then, we go on to look at the whole auto. Whoever heard of holistic auto repair? We go through the Professional Auto Care Vehicle Inspection that checks out over 68 different mechanical areas of your auto. We rank them as Acceptable, Recommended or Severe.
5. Next, we call you with an estimate based on what we've found out so far, before any repairs are started. If you can't be reached by phone, we'll call your cell, e-mail you, or even fax you, if necessary, so we can reach you.
6. We only start the repair work once you give us your approval, and only then. Oh by way, in order to save time, we may have already ordered your parts, anticipating your okay. That saves us time. You do want your auto back sooner, don't you?
7. After you OK the work, we provide you an updated estimate of the repair time and when you can plan on picking up your auto.
8. We then go to work and fix your auto right the first time.
9. Once the repair is finished, we test it in our shop on our electronic test equipment to ensure we did it right.
10. Then, we take your auto out and perform another test drive to ensure we solved the problem(s). Why should you test drive our repairs?
11. Finally, we call you and let you know it's ready to go and arrange for you to pick up your auto.
When we say we're the BEST auto repair facility in Fairport, NY and the surrounding areas, we mean it!
Check out the reviews of our company on-line:
InsiderPages.com
CitySearch.com
MerchantCircle.com
P.S. We'll even call you afterwards to make sure everything is going smoothly for you and your car!
P.P.S. After all that we then back up all of our work with our exclusive 3 year, 36,000 mile warranty - covering both parts and labor, that's 3 times longer than almost everyone else! - See our page on our warranty for more information.
Now we're Welcoming All Turner Brothers Auto clients. Same Great Service Beautiful New Facility... For almost 10 years Bob Britton owned and operated Turner Brothers Auto Repair at 1411 Empire Blvd. With his commitment to customer satisfaction and the highest quality standards, Bob re-built a business that was all but dead when he bought it from the previous owners. Now thriving in a new location with a new building and new staff, Professional Auto Care takes over where Turner Brothers left off.
Click here to make an appointment online or call us now at 585-563-9841.
Since 1991, Bob Britton has been hard at work providing the highest quality auto repair Fairport, NY has to offer. Our staff includes extensively experienced experts so when you don't know exactly what the issue is, we can help you with a diagnostic check. Fairport customers have come to recognize us as the most dependable team that also specializes in exhaust repair - saving people many times, up to thousands. Fairport auto repair services do not always include the latest technology but as an ideal and expert car mechanic Fairport drivers will notice the difference with our services. We will diligently take the time to pinpoint the unique auto problem you are experiencing. In addition, when it comes to routine maintenance, no one is faster or more thorough than our team. If you are looking for an expert auto mechanic, in Fairport, Pittsford, Rochester and Penfield, NYs' team at Professional Auto Care is your ideal auto repair shop. Give yourself plenty of time to explore the pages of Fairportauto.com for informative articles, valuable coupons and other online resources from the hardest working garage in the Fairport, NY area.